
The life insurer conducted a nation-wide survey of 1554 Australians aged between 18 and 64 in August 2017 examining awareness and engagement around insurance in superannuation.
The survey found that 29 per cent of respondents made changes to their life insurance cover after a financial adviser recommended they did so.
According to MetLife, advice was the largest driver of change, followed by 20 per cent of respondents who said they made changes after receiving some form of communication from their superannuation fund.
The survey also identified other areas which prompted people to take action, but these were based around specific events, including taking out a mortgage (18 per cent of respondents), starting a family (17 per cent) and getting married (16 per cent).
“It is interesting that the two major triggers for engagement are when they get help and support…”
MetLife Australia Chief Executive, Deanne Stewart said, “It is interesting that the two major triggers for engagement are when they get help and support – either from a fund or planner,” Stewart added.
MetLife found that general knowledge about insurance inside superannuation was high with 74 per cent of respondents being aware of it, but knowledge fell away when it came to specifics.
Only 54 per cent believed they had any insurance inside super, and of those who were certain they had cover via their fund 72 per cent stated they had limited knowledge of what their cover provided in terms of accident and illness.
Two-thirds of respondents stated they did not know how to calculate the level of cover they needed while 56 per cent were unaware of the tax benefits of purchasing insurance within a fund and 52 per cent did not know that many super funds offered automatic acceptance for most insurance applications.
“We’ve worked hard as an industry to raise awareness of insurance inside super and it’s rewarding to see that people are taking notice and awareness is on the rise. But at the same time it’s concerning that more people aren’t taking action, despite 55 per cent of those with default cover suspecting they don’t have enough,” Stewart said.
“We need to really focus on engagement, ensuring more working Australians are making the most of their insurance inside super. As industry professionals we have a key role to play in supporting people with simple steps to take control of their cover and ensure adequate protection for them and their loved ones.”
By MetLife Australia Chief Executive, Deanne Stewart
December 12, 2017
riskinfo.com.au
Director/Financial Planner
For more than 20 years, Sam has been a financial planner helping individuals and families achieve their financial planning goals, by providing advice on Investment Planning; Insurance Planning; Tax Planning; Retirement Planning; and Estate Planning. Working with a network of highly skilled professionals in Sydney he is dedicated to providing high-quality advice and integrated wealth management solutions that simplify and enhance the quality of his clients' lives.
Sam established his own firm in 1997 and has overseen its steady development and growth. Attention to detail, good listening skills and great empathy are symbols of his appreciation by his clients. He has built long-term relationships with his growing client base and aims to provide excellent customer service.
Sam began his financial planning career in 1993 after completing a Bachelor of Science degree in 1991. Since this time he has accumulated many professional qualifications such as:
Sam has volunteered with the Cancer Council of NSW and can be seen almost every year volunteering or participating in the 7 bridges walk.
Away from the business, he enjoys spending weekends with his son. He is also a football (soccer) tragic and is a massive Chelsea FC fan.

Financial Planner
Having worked for national financial planning companies in the past, George has extensive experience in the provision of advice in risk insurance, investments and retirement planning and is focused on forming long-term relationships with his clients.
George has been awarded a Masters of Commerce (Financial Planning) and a Bachelor of Commerce through University of Western Sydney as well as having the Diploma of Financial Services (Financial Planning).

Financial Planner
Jane Lim is a friendly character with a bubbly personality. She has the unique ability of making complex information sound simple and easy to digest.
Jane entered the financial services industry in 2006, and worked with big blue-chip financial companies such as Count Financial Limited and AMP Financial Planning Pty Ltd.
She holds a Master's degree in Applied Finance through Macquarie University, and she is a member of the Million Dollar Round Table.
Being a self-confessed "tennis nut", Jane spends many weeknights in the tennis court, and is a frequent member of Sydney's Eastern Suburbs Tennis Competition.
Being a highly motivated professional, Jane is always eager to help her clients on a wide range of financial planning needs.
Financial Planner
Paul has been a financial planner for over 15 years helping individuals and families successfully achieve their financial planning goals. He is very focused on building successful long-term harmonious relationships with his clients.
He provides a holistic approach on various aspects of financial advice encompassing areas such as Investment Planning; Insurance Planning; Tax Planning; Retirement Planning and has extensive experience and knowledge in these fields.
Paul's professional qualifications are:
Away from his professional life, he enjoys spending his time with his family doing various activities such as coaching his son and taking him to games. He is a very avid sports fan and a cricket enthusiast.
Client Services Manager
Christian joined Capitalwise as Client Services Manager, with backgrounds in both customer service and administration.
Christian is passionate in providing excellent customer service by being attentive to client’s need as well as being able to circumnavigate challenges.
He holds a Master's degree in Commerce specialising in Marketing through the University of New South Wales.
Volunteering is one of his delights in life, where he had spent time being involved with the Centre for Volunteering, St Vincent de Paul's Society, and Sculpture by the Sea in a variety of positions.
In order to better serve you, please select the appropriate contact details for the department you are looking for below.
| Department | Phone | |
|---|---|---|
| Financial Planning | (02) 8599 0835 (Option 1) | info@capitalwise.com.au |
| Accounting | (02) 8599 0835 (Option 2) | accounting@capitalwise.com.au |
| Conveyancing | (02) 8599 0835 (Option 3) | conveyancing@capitalwise.com.au |
Financial Planning
(02) 8599 0835 (Option 1)
info@capitalwise.com.au
Accounting
(02) 8599 0835 (Option 2)
accounting@capitalwise.com.au
Conveyancing
(02) 8599 0835 (Option 3)
conveyancing@capitalwise.com.au